Wednesday, November 27, 2019
Your Next Leader Could Be Sitting Across the Table in the Interview
Your Next Leader Could Be Sitting Across the Table in the InterviewYour Next Leader Could Be Sitting Across the Table in the InterviewYour Next Leader Could Be Sitting Across the Table in the Interview DeZubeThe right interview questions can help you identify a candidates leadership and management potenzial.During the interview, youll want to go beyond a candidates surface qualities and discern traits such as personal confidence to punktlicht traits that your organization values.The interview questions below are sourced from professionals in companies of all sizes to help reveal a candidates management and leadership skills.Pay attention to whether people talk about themselves (I did this) or their kollektivmates (we did this) when answering general interview questions or direct leadership questions.Sample questionsWhat led to your last two promotions?Tell me about a subordinate you helped develop.Tell me about the leadership training you have received.What is the most difficult deci sion you have had to make in your career?If the answers to these questions all point to a person who develops a team, we have a potential leader. If the candidates answers are focused on that person rather than on others, the person is not deemed to be a potential leader. John Malloy, president of Sanford Rose Associates Santee, a South Carolina automotive and manufacturing recruiter.Good managers find better ways to get the job done. Job candidates who dont have previous leadership positions can answer hypothetical questions about how theyd improve processes and products.Sample questionsIf you returned to your previous job as the boss, what would you do to create a better workplace?What things were done well there?If they tell us how bad the boss was and how bad the place was, that could indicate that they are negative. In each question, we are looking for winners and complainers. Will they bring to us the ability to make a difference, to be able to see areas for improvement? Brya n Clayton, CEO of GreenPal, a Nashville company that describes itself as Uber for Lawn Care.Consider how long you have to develop leadership. Match the time frame of your questions to the length of time people typically stay with your firm, and determine if the job seeker would be willing to put in the extra time to eventually take on a managerial role.Sample questionsWhere do you see yourself in two years?Tell me about a time you had to get yourself quickly up to speed in a new role in the past, either at work on outside work? What did you do and how did that work out?If theyve had a past leadership role How long did it take you to get to that position? What did you do to get there?In the past, I am sure many organizations would ask, Where do you see yourself in five or 10 years, but that leaves things open-ended. We wont pretend that five years or 10 years is a benchmark for employment we will start celebrating as early as two years. Sean P. Finelli, Co-owner of travel company Th e Roman GuyQuantify job seekers past management experience by asking for details.Sample questionsDid you train or mentor (formally or informally) subordinates or peers? How many people and in what ways? Did you develop the training yourself?Where and how did you save money for your employer or client(s)? How much money total or how did you accomplish unique jobs/tasks to save money for your employer or client(s)?What new processes did you install and what were the results? What was saved (time or money) or what did the processes increase (productivity)? How did you personally have a hand in accomplishing those savings or improving processes?If the resume has the answers to these questions, then you know the candidate has the potential for becoming a good leader and manager, or perhaps a team lead, then supervisor. Look for objective, provable and documentable information, like I supervised a team of two, and we worked together to do this project, and the results were (metrics showca sing how many, how often, and the total of something), rather than subjective language, like I am good with people. Dawn D. Boyer, Ph.D., CEO of HR consulting firm, D. Boyer Consulting, Virginia Beach, Virginia.For job candidates with prior leadership experience, including students whove led extracurricular activities, ask interview questions that qualify their leadership experiences.Sample questionsTell me about a past leadership role.What was your goal or objective?What did you accomplish?What was the feedback you received from peers on the outcome?When an individual gets into telling the story, youll be able to pick up on the nuances on how they lead. Do they say, I did this, or I sought out these skill sets in my peers? Find those individuals who really have the diversity of those experiences, that can articulate what was done, how they made decisions for the team, and areas where the teams diverse viewpoint was critical. Cheryl Pinter-Veal, head of Deloittes NextGen leadership development programRead more How to Interview for Management and Leadership
Friday, November 22, 2019
4 secrets to easily make your relationships awesome
4 secrets to easily make your relationships awesome4 secrets to easily make your relationships awesomeRelationships are important.Like, more-important-than-Vitamin-C important. Scurvy is no fun but a lack of relationships might kill you faster.From The Relationship CureA study of people living in Alameda County, California, for example, showed that people who had close friendships and marriages lived longer than those who didnt. This welches true independent of such factors as diet, smoking, and exercise. Another study, of 2,800 men and women over age sixty-five, showed that those with more friends had a lower risk of health problems and recovered faster when they did develop them. In addition, a study of 10,000 seniors at Yale University showed that loners were twice as likely to die from all causes over a five-year period as those who enjoyed close friendships.But what makes them work? What makes them fail? Whats the essential building block of a relationship? Why do some spark and others fade? You might have a theory or two but I dont think we know what really keeps love, friendship, and family going.And that, frankly, is kinda terrifying. Luckily, there is someone who knowsDr. John Gottman, professor emeritierter hochschulprofessor of psychology at University of Washington, is the guy when it comes to relationships. Hes that researcher featured in Malcolm Gladwells Blink who, after just a few minutes, could predict with uncanny accuracy whether a couple would end up divorced.His book is The Relationship Cure A 5 Step Guide to Strengthening Your Marriage, Family, and Friendships.Gottman discovered the key element that makes relationships fly or die. Its something you can use to build stronger bonds with all the people you care about - and its going to surprise you.Lets get to itWhat makes or breaks relationships?At the Gottman Institute they bring couples in and watch them talk to one another. Researchers study the content of the conversations and then trac k how the relationships fare over time.So what did the successful couples talk about? Did they discuss happy things? Did they resolve problems? Did they talk about things they had in common? Turns out successful couples discussThe same boring crap everyone does. There was nothing special at all about the content of their conversations So what gives?But this is what led to a big discovery by Gottman. The content doesnt matter. What mattered was what they werent saying. What was beneath the words. And whether their partner was paying attention, being responsive, and being supportive.From The Relationship CureBut after many months of watching behauptung tapes with my students, it dawned on me. Maybe its not the depth of intimacy in conversations that matters. Maybe it doesnt even matter whether couples agree or disagree. Maybe the important thing is how these people pay attention to each other, no matter what theyre talking about or doingWhat proved to be critical was something Gottman calls bids - and how the other rolle responded to those bids. In fact, Gottman says the bid is the fundamental unit of emotional communication. And this was true for all relationships, not just romantic.From The Relationship CureIf you could carefully observe and analyze those encounters- as my research colleagues and I have done- you would binnenlandsee how each one is made up of many smaller exchanges. Theres a bid and a response to that bid. Like cells of the body or bricks of a house, such exchanges are the primary components of emotional communication. Each exchange contains emotional ingestaltation that can strengthen or weaken connections between people.I know, I know, Im getting to it - so whats a bid?From The Relationship CureA bid can be a question, a gesture, a look, a touch- any single expression that says, I want to feel connected to you. A response to a bid is just that- a positive or negative answer to somebodys request for emotional connection.When you ask, How ar e you? do you really expect a rundown? Of course not. So how much of what we say is really about the information?Its a beautiful day doesnt convey valuable data. They can see what you can see. It probably means Im glad Im here with you. Are you glad to be here with me?That article your friend texted you might contain useful information. And their sending it might mean, I care about you enough to send you stuff that interests you. Do you care about me too?A co-worker might say, We should hang out sometime. Here in Los Angeles this means, Id rather crawl naked across four miles of broken glass than ever see you again but in civilized parts of the world it often means, I think youre cool and want to spend more time with you. Do you want to spend time with me?Its not about the content. Its about the unspoken emotions underneath. Those bids and how we respond to them are the cornerstone of relationships.(To learn more about the science of a successful life, check out my bestselling book here.)Sometimes we kinda know this but more often we forget. We get wrapped up in the literalness of it all. And it turns out the bid underneath the words is what really matters.So bids are crucial. But how do they work?Turn, turn, turnThey say, Its a beautiful day. From a bid perspective, there are three types of responsesYou can turn toward the bid Wow, it really is.You can turn against the bid What are you talking about? Looks just like yesterday.You can turn away from the bid You dont reply. Or you say, Were going to be late. Lets get going.No surprise turning toward bids is what builds stable, long-brdeing relationships. If you want to nurture a deeper emotional connection with somebody, turn toward that person as often as you can.Turning toward means agreeing, supporting or at least acknowledging the bid. They all tell the other person, I hear you. I understand you. Im interested in whats going on with you. Im on your side. High energy responses, eye contact, and enthusiasm al l get you extra credit.This isnt just important for romantic relationships - its the bedrock of all relationships.From The Relationship CureChildren who habitually turn toward their playmates form friendships more easily. Siblings who turn toward one another early on are more likely to stay close for life. Coworkers find it easier to collaborate on projects. Married couples and other pairs have fewer conflicts. Turning toward leads to fewer conflicts, because the partners in a relationship are having the conversations they need to have- the conversations where they demonstrate their interest and concern for each other.Turning against a bid is giving a belligerent or argumentative reply. And turning away is ignoring the bid or replying with something unrelated. Repeatedly turning against or turning away, over time, harms relationships. No bueno.When you find yourself in a heated argument over something ridiculous like not emptying the dishwasher, its not about the dishwasher. Often its because of the lack of respect or attention conveyed when you rejected or ignored those prior 5 bids.From The Relationship CureMy research shows that habitually turning away can eventually destroy relationships. Even if the bidder doesnt act hurt or angry at the moment his or her bid is rejected, there seems to be some internal mechanism that keeps score. By watching relationships over time, my colleagues and I have seen that the dismissed bidder typically gets fed up. He or she abflugs complaining to and criticizing the person who turns away, leading to a pattern of attack and defend. And once this attack/defend pattern becomes ingrained in a relationship, it can start a downward spiral of interaction that eventually ends in the dissolution of that bond.As the saying goes, Its the little things. And its how you respond to the little things.(To learn the four most common relationship problems and how to fix them, click here.)So youre turning toward bids and not turning against o r away from them. But thats not the tricky part. The trouble lies with identifying bids and knowing what the other person needs to hear to feel emotionally connected to you.So how do we get better at that?Decode bidsThey say, We should hang out sometime. Are they just being polite and you should vaguely agree - or do they want you to specify a date and youll seem dismissive if you dont?Bids can be subtle. And they vary based on the person and the context. Yes, this can be annoying. But nobody is going to say, I hereby formally reaffirm my desire to continue this friendship.Bids are subtle for a reason. Were all afraid to be vulnerable. We want to protect our feelings and our ego - but we all also require emotional validation. And much more frequently than we think. So bids are often deliberately vague with a healthy konservendose of plausible deniability.I know what some people are thinking Am I expected to be a mind reader? Do I need to enthusiastically overreact to everything to be safe? Does every relationship hang in the balance because I didnt jump up and down?You dont need to be perfect. Everybody misses bids or responds incorrectly. Even people in good relationships screw up around 20% of the time.From The Relationship CureWe learned, for example, that husbands headed for divorce disregard their wives bids for connection 82 percent of the time, while husbands in stable relationships disregard their wives bids just 19 percent of the time.You dont need to be frighteningly enthusiastic all the time. The goal is to try and learn the common bids from the people who matter most to you and what they want to hear from you to feel supported. And you want to learn more about your own bids and what you can do to make sure others are getting the message about your needs.You probably already do this to a limited extent. You know that when youre out of town and your partner texts, How are things going? theyre not asking about your day. They need to hear, I miss you .So start paying more attention. And start writing things down. Build yourself a bid roadmap for each of the key people in your lifeWhat form do their bids commonly take? What responses made them happy? And which ones did not? What is it theyre looking to hear outside of a very literal response to their words?How do you usually bid? Do they usually turn toward, against or away in response? What can you change to get a more fulfilling response?When do you turn toward, turn away, or turn against bids? What do you think causes the response?When you really get good at this its like a superpower. Youre responding to their feelings instead of just their words, and thats what really improves relationships. It will also help you be more patient when times are tough and address the real, unspoken issues causing the trouble.From The Relationship CureThats how it is once you begin to recognize the many idiosyncratic ways that people can make and respond to bids for connection. If you can see p ast a persons anger, sadness, or fear to recognize the hidden need, you open up new possibilities for a relationship. Youre able to see your coworkers sullen silence as a bid for inclusion in decisions that affect his job, for example. Or you can recognize that your sisters agitation says shes feeling alienated from the family.You dont need to be a mind reader. But start making note of bids and responses and you can actually become one with the people who matter most.(To learn the seven-step morning ritual that will make you happy all day, click here.)Alright, youre tracking and decoding bids. Now how do you improve conversational style so others turn toward your bids and you can better turn toward theirs?Curiosity, depth, and feelingsIf you want to screw up perfectly good interactions with incredible consistency, make sure your initial bids are negative and critical. Hand grenades are tough to come by these days but dont you worry - starting a conversation with blame and accusatio n will do almost as much damage.Gottman can predict with 96% accuracy how an interaction will go just by listening to the tone of the first three minutes.From The Relationship CureWhen bids for connection start on such a negative, blaming, or critical note, its fairly easy to predict what will happen next. In fact, my studies of married couples show that 96 percent of the time, you can predict the outcome of a fifteen-minute conversation based on what happens in the first three minutes of that interaction. And if the first three minutes include a lot of negativity, blame, and criticism, the outcome is not going to be very good.On the other hand, playfulness is golden. It not only improves conversations, it can even lighten arguments and help repair relationships.From The Relationship CureWe also discovered the importance of playfulness in peoples bids. For years I have wondered why some couples are able to make jokes and express affection for each other- even in the midst of an argu ment. Its an important question because our research shows that such emotional repair tools lead to the development of happier, stronger relationships.Overall, remember three words when you want to have a conversation that deepens your connection with someone curiosity, depth and feelings.Curiosity Ask them open-ended questions. Or ask for advice. Then shut your giant mouth and listen like theyre about to tell you tomorrows lottery numbers.Depth When was the last time you asked someone about their dreams and aspirations? Ever ask someone about their childhood? Sure beats How was your day?Feelings Get away from the facts. Ask how something made them feel. Show a genuine interest in their internal world and their perspective. When was the last time you paid someone a thoughtful, specific and sincere compliment tailored to them?Thats how you deepen an emotional connection.(To learn how to make friends as an adult, click here.)Okay, weve learned a lot. Lets round it all up and find out how to create even bigger moments that take relationships to the next levelSum upThis is how to easily make your relationships awesomeIts all about bids If you think the conversation is about what the conversation is about, youre in trouble. The content isnt whats critical. Responding properly to their bids is key.Turn, Turn, Turn Turn toward. Agree, support or acknowledge bids.Decode Bids Build yourself a bid roadmap for the important people in your life. When Eric texts me to see how Im doing it means hes insecure about the new blog post and wants to hear it was good.Curiosity, Depth, and Feelings And what would your response be if someone very close to you paid you a thoughtful compliment, asked about your dreams in life, and then focused intently on your response? (I might need some tissues, frankly.Give Gottmans research a shot. With practice you can become a mind reading, emotional Sorcerer Supreme with the ones you love.Now you can take it to the next level and become what Go ttman calls a collector of emotional moments.Someone youre close to makes a bid. You respond perfectly and hit the bullseye. They open up about their feelings and so do you. This is when you really deepen a connection with someone.From The Relationship CureThe key is to look for and celebrate those moments in which you connect with another person on a feeling level. Such moments usually begin by noticing an emotional expression as a bid for connection. You hear something a person says, or you see a facial expression or gesture, that reveals their happiness, sadness, anger, fear, contempt, or disgust. Once you notice it, you let this person know with your words, expressions, or gestures that you understand how theyre feeling. Your beweis of understanding provides a bridge for emotional connection and paves the way to a deeper, more meaningful relationship.To feel truly understood on an emotional level is immensely powerful and its one of the greatest gifts you can give someone.The co nversation is rarely about what the conversation is about. We want to be emotionally understood by others. We want to connect with others. Thats why we text. Thats why we call. Thats why we talk.And thats why some of us write blog postsThis article first appeared at Barking Up the Wrong Tree.
Thursday, November 21, 2019
How to get paid for taking calls about a new job
How to get paid for taking calls about a new jobHow to get paid for taking calls about a new jobIts a hot employment market, and recruiters arent getting their calls and emails returned. So weve created a way for you to get paid for taking 15-minute calls from recruiters, market researchers, and consulting opportunities. Its a good way to make a little extra money for your family in this extraordinarily strong economy. Its also easy to get started.Your profile is your distribution policy to list the areas in which youre an expert. Whether thats growing revenues, setting up digital operations, or building out a marketing plan, the Ask me About section gives your fellow Members an idea of your expertise and the types of conversations to which youre open.Then set Call Me $25 and Email Me $15 to the on position. Premium members set their own rates. Thought weve limited it to $1,000,000 for 15 minutes, because, hey, even Warren Buffet doesnt charge that much.Follow Ladders on FlipboardF ollow Ladders magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and moreThe expectation weve set is for 15-minute calls and two paragraph email replies. Fifteen minutes is plenty of time for a professional to communicate their well-thought-out request or conversation. Sticking to the salient points will also help you to process the information and reach a decision about next steps.When you receive a request for call or request for email, you can choose to accept or not. Should you choose to accept, the expectations are to handle the interaction as you would any other professional engagement - professionally and respectfully. But there is no commitment on your part to take the next step, to agree to meet with the recruiter, hiring manager, researcher, or marketer, or to take any additional step whatsoever outside of the communication itself.Weve limited this feature to Members and Recruiters, so only members of Ladders $100K+ Club can reach out to you.Scheduling four of these calls in an hour is an easy way to make an extra $100 (or, I guess, $3,999,997) its a good way to keep your interview practice up, and its a good way to turn this golden economy into gold in your pocket or purse.So to make cash, stay in practice, stay in the game, and get the word out about you, let Ladders 10 million members know your expertise today.Im rooting for youMarc Cenedella, Founder
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